Order
All prices on the website include 21% VAT.
Yes, certainly! Starting from 50 pieces, you can contact us for a custom quote.
Email: info@akusticpanel.com
Whatsapp service: +31622355074
Pay
We offer the following payment methods:
- iDeal
- Klarna
- Apple Pay
- Google Pay
- Shop Pay
- Amex
- Mastercard
- Maestro
- Visa
Yes, through our payment provider Klarna, you have the option to pay in 3 installments or afterwards.
Choose Klarna at checkout as your payment method. You will then be redirected to the Klarna platform to complete your order and pay afterwards.
Click here for more information about Klarna Pay Later.
Deliver
We charge a delivery fee of €35 per order. Pick-up is free (Amsterdam region)
For delivery, a lead time of 3-6 working days applies. In combination with products that have a longer lead time, we will apply the longer lead time.
Delivery
- Our Fulfilment Center 2Deliver will contact you within 1 working day to coordinate the delivery details.
- You will receive a live location of the delivery and will be called approximately half an hour before arrival.
- Our team will coordinate further details with you.
Pickup
- How to arrange: Please send an email to TA@2deliver.info with your preferred date and time to schedule an appointment. Our team will then contact you to confirm the appointment.
- Location: Fulfilment Center (black building with Loods 5 on it), Handelsweg 26a, West-Knollendam (near Amsterdam).
- Times: Pickup is possible between 07:00 and 16:30 by appointment.
Our delivery driver will contact you to schedule a delivery appointment. You will receive another message from us once your order is on its way.
Pick-up
Yes, you can! You can pick up your order in the Amsterdam area. Our 240 and 270 panels often fit in almost any car (e.g., Volkswagen Polo, Mini Cooper).
If you choose the 'pickup' delivery option during checkout, we will contact you to arrange an appointment.
Pickup
- How to arrange: Please send an email to info@akusticpanel.com with your order number, preferred date, and time to schedule an appointment. Our team will then contact you to confirm the appointment.
- Times: Pickup is available between 07:00 and 16:30.
Returns
You can return your order within 14 days of purchase by sending an email to info@akusticpanel.com.
Returns are only possible if the products are unopened and undamaged in their original packaging. The return costs are for your own account.
You must return your order within 14 days of purchase.
If you wish to return your order, please contact us by e-mail at info@akusticpanel.com, provided that the products are unopened and undamaged in their original packaging.
If your return request is accepted, you can send the order back at your own expense or bring it in person (by appointment only).
For an additional fee, we may be able to arrange for one of our drivers to pick up the return.
Miscellaneous
Read more in our blog post about Akustic Panel and other alternatives.